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| IIL
focuses on serving select high-growth industries. |
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Banking
and Finance
Banks and Financial institutes world
over have been migrating from paper based systems to
telecommunication and computer-based services. Outsourcing
call centers activities helps firmsto deliver superior
sales and customer services at affordable costs.
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Some
of the services that we offer specifically to this sector
are:
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Credit
card marketing |
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Mortgage
acquisition and service |
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Cutting-edge
customer service |
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Insurance
We provide direct sales, customer care, and
initial claims service for different types of insurance
schemes. |
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Some of our services for the insurance industry are
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Marketing
support |
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Supplemental
insurance sales |
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Direct
marketing of auto insurance |
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Frontline
auto claims |
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Transportation
and Hospitality
With a fast growing market in the transportation
and hospitality industry, IIL serves clients around the
world by handling reservations and other essential customer
services on their behalf.
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Some of the services for this sector are:
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Reservations |
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Arranging
Emergency travel services |
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Lead
generation |
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Telecommunications
IIL's services for Telecommunications industry
include direct marketing, customer service and product
support help lines. |
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Some of the solutions for telecom clients are
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Product
support help desk |
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Dispute
resolution |
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Comprehensive
support including technical support, billing inquiries
and service questions. |
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Sales
of optional calling services |
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Public
Utilities
We use our direct marketing skills to serve
our clients in the public utilities sector. We can handle
every aspect of customer care, from billing inquiries
to retention of existing customers.
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Some
of the services specific for this industry are:
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Prospect
identification |
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Customer
care |
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Database
management |
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Public
Service Agencies
For public service agencies we provide a
range of CRM sales and service solutions designed to
help them control costs without sacrificing satisfaction
of end clients.
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Political
Polling
For
political parties we provide a range of voter relationship
management
solutions designed to help them address the grievances
of the people in their constituency at affordable costs.
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