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   o  W h y  O u t s o u r c e ?
 
 o  W h y  I n d i a ?
 
 o  W h y  I m p e x   I n f o t e c h ?

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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 O u t s o u r c i n g

Why Outsource?
In today's competitive world, where providing world class service to Customers at an affordable cost is a pre-requisite outsourcing has become the need of the day.

By Outsourcing you achieve multifarious benefits:

o Reduce and control operating costs
o

Gain access to world-class capabilities - The user typically realizes cost savings of 10- 30 %

o Free internal resources for other applications
o A vast workforce of educated, English-speaking, tech-savvy personnel
o Get dramatically shorter sales cycles
o

Reduced turnaround time - Round-the-clock work enabled by the twelve hours time difference caused by the longitudinal difference.

o Excellent quality and consistency
o Best of customer care professionals
o Highly systemized and professional style of working.
o

Zero over-heads on customer response activity within your organization

o

No cost overruns; since the entire service will be operating on a fixed charge basis

o

No infrastructure requirements at your end; since the full call-center is owned and managed by us

o Ready-to-start resources with absolute minimum setup time
o Use of latest technology in telecommunications and customer-care

 

Why India ?

India has become one of the favoured countries for outsourcing for the following reasons:
o A booming IT industry, with IT strengths recognized all over the world.
o

Installation of modern telecommunications network in the country with the latest submarine OFC and satellite links to all the important countries in the world.

o The largest English-speaking population after the USA
o Improve company focus
o Cost-effective manpower
o

Technical support: India graduates about 100,000 engineers each year. These can be used in call centers for troubleshooting/tech support effectively with increased benefits to cost ratio.

o

The Government of India has recognized the potential of IT-enabled services and has taken positive steps by providing numerous incentives

o

The presence of most international technology vendors and solutions is enabling creation of most advanced set-ups in this technology- intensive segment.




Why Impex Infotech
?

At Impex Infotech
o Quality meets excellence
o

Cost reduction is a part of process

o Requisite skill sets built up over the years.
o Ability to deliver quality work on time.
o High end systems and practices in place to monitor projects


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